Terms and conditions

Welcome to the website Ardonn.co.il (hereinafter: "the website") operated by Ardonn Jewelry Ltd.

Company ID: 515661197

Any use of the site constitutes acceptance of these regulations, the terms and conditions contained therein.

The regulations may change from time to time, and the user must update the regulations every time he enters the website. Browsing the website and/or using it of any kind, like them as an agreement to the terms of the regulations and a commitment to act according to them. It is clarified that the regulations constitute a legally binding agreement for all purposes and obligates the user for all his use of the site.

  • What is stated in these regulations in the masculine language is for convenience only and the regulations refer to members of both genders equally.
  • The services through the website are subject to the conditions detailed in these regulations.
  • The very act of ordering services on the website will constitute a statement by the customer that he has read the provisions of this regulation, understood them and agreed to them. The regulations constitute a binding contract between the user and the website management.

The services -

  • The site allows online jewelry purchase services from the catalog or with a personal design.
  • You can order services by contacting the website management according to its availability and geographic location.
  • You can pay for the website services by credit card/bank transfer subject to the approval of the website management.
  • The price of the products includes VAT subject to the tax law for "Company Ltd".
  • The website management reserves the right to terminate its services at any time.
  • The right to use the site is for everyone.
    An order will be possible for those who have an active bank account and/or have a valid credit card and have an e-mail address whose address will be provided at the time of purchase on the website.
    A minor who performs actions will be considered a minor who has received the permission of his parents/guardians to make the purchase on the website.

Cancellations and changing the types of services -

  • Transaction cancellation and product return policy, in accordance with the Consumer Protection (Transaction Cancellation) Regulations, 2010-2010 and the Consumer Protection Law, 2010-1981.
  • Cancellation of an order will be possible up to 48 hours from the date of placing the order, provided that the order has not been shipped.
  • In case of cancellation of an order, the customer will not be charged for the service except in special cases of personally designed items or items with personal engravings/dedications.
  • In case of exchange/return, contact customer service within 7 days of receiving the product.
  • The website is entitled to cancel the delivery of an order to the user with at least two days notice. In such a case, the user will not have any claim against the site.
  • Notice of cancellation or termination by the company will be given to the user, and the company will refrain from charging the user's credit card or refund any amount paid for the products to the extent paid.

Availability and regional location -

  • The availability of the services and the delivery of the products is subject to the date set with the site management or as shown on the product page and the shipping policy page of the site.
  • For any questions or inquiries regarding the services, you can eMail customer service at info@ardonn.com

Shipping Policy -

  • Most of the products on the site are ready to ship within 9 business days or less
  • You can choose a delivery type: self collection from the business, home delivery.
  • Shipping is free on all products on the website, except in special cases where the customer will be informed in advance of the shipping cost, whatever it may be.

warranty and service -

  • All products come with a one-year warranty except for intentional loss or breakage.
  • The website management is not responsible for physical or financial damages or any other damage caused during the service or following the use of the products.
  • The management of the site disclaims any responsibility for the contents written on the site or for their use and their consequences.

Information security and privacy -

  • The management of the site, as well as sister companies and additional sub-factors acting on behalf of the company's management to the same standards, may use the information that appears in the form in order to bring you the requested information and services. This personal information will not be disclosed and will not be used further for marketing purposes without permission and will not be transferred to a third party without express permission from the customer.
  • The content of the service and the disclosure of personal information during the service will never be disclosed to another person or any party without written permission from the customer. The website administration is committed to your privacy and this privacy is our top priority.
  • The company undertakes not to make use of the information provided to it by the buyers except in order to enable the purchase on the sales site and in accordance with any law.
  • By clicking the "Send" button, I confirm with my signature the form and its conditions.
  • The site is secured through the use of advanced security measures, the purpose of which is to ensure proper use and safe browsing of the site, as well as to maintain the privacy of the users. All users of the website and its services undertake that they will not do any activity to disrupt the activity of the website, steal information about users and hack the website's security mechanisms.
  • In the event of misuse, the website management will act against any activity in any legal way at its disposal, including blocking the user from accessing the website and taking legal proceedings against the user if he acts as stated.

Intellectual Property -

  • All intellectual property rights on this website, including copyrights, distribution rights, trade secrets, trademarks and all intellectual property of any kind, both regarding the design and page of the website, as well as regarding the contents that appear on it, are the exclusive property of the website management.
  • Do not copy, reproduce, distribute, publish or use in any other way any information from the site and/or from the site, unless consent to this has been given in advance and in writing on behalf of the site management.

Law and Jurisdiction -

  • The interpretation and enforcement of these regulations and/or any action or conflict arising from it will be done in accordance with Israeli law only and the competent court in Tel Aviv will have exclusive jurisdiction.

contact -

For any question or inquiry, you can contact the website management email at info@ardonn.com during the website's operating hours.