All items in ARDONN are made to order.
Have other questions? Contact customer service now at info@ardonn.com
We gladly accept returns, exchanges, and size changes for items in accordance with our return policy. Please contact us at info@ardonn.com with your order number within seven (7) days of order delivery to initiate the process. Some special non-returnable items include custom-designed items, full eternity rings, items discounted over 10%, and items purchased during special sales events on the website or in the physical store. The items must be returned in perfect condition and in the original packaging.
Discover sophistication at its finest with our exquisite gold ring, adorned with seven mesmerizing baguette-cut blue sapphires, each meticulously crafted to capture the essence of timeless elegance and refinement.
Our jewelry is crafted using premium materials such as gold, diamonds, and a variety of exquisite gemstones. We blend traditional craftsmanship with cutting-edge technology to ensure enduring quality and meticulous artistry in every piece.
Every piece of jewelry created at Ardon Jewelry's studio comes with a unique serial number and a certificate detailing the gold composition, stone weight, purity, and other relevant specifics.
Our diamonds and gemstones are sourced responsibly and ethically. We adhere to strict guidelines to ensure that our products are conflict-free and align with the Kimberly Process initiative.
Certainly, each jewelry piece on our site can be customized to your preferences. Additionally, we offer the option to design a completely new, personalized piece. Visit our page dedicated to personal designs for more details.
We recommend visiting a local jewelry store for the most accurate sizing. Alternatively, you can refer to the sizing guide provided on our website and convert your size to the corresponding American size before adding the item to your cart. You can also reach out to us directly for assistance in determining the perfect fit for you.
Absolutely, all our jewelry comes with a comprehensive one-year warranty that covers all aspects except for loss. We are committed to providing ongoing support and service to our valued customers even beyond the first year.
It is important to us that you enjoy your jewelry for many years. Therefore, we highly recommend visiting us every 3-6 months for a free jewelry cleaning and inspection. Additionally, we offer a paid service for collecting and returning jewelry from all parts of the country. During the inspection, we thoroughly examine all parts of the jewelry, including the stones and settings, and provide a deep cleaning to restore your jewelry to its original condition. You can also clean your jewelry at home. Simply drip 2 drops of mild dish soap (without active oxygen) into a glass of lukewarm water, place the jewelry in the glass for ten minutes, and then gently brush it with a soft brush, such as a toothbrush. Finally, rinse it with lukewarm water and place it on a paper towel until completely dry. Remember to store your jewelry in a suitable box when not wearing it to protect it from unnecessary impact. While gold is a stable metal, it is still sensitive to certain substances. Therefore, it is advisable to avoid exposing your jewelry to harsh cleaning agents such as bleach and substances based on active oxygen.
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